Terms & Conditions
We are Dukes Education Ltd (Trading as Dukes Medical Applications), a company registered in England under number 3757054. Our registered office is at 14-16 Waterloo Place, London SW1Y 4AR. Dukes Education Ltd is registered with the ICO as entry Z6117995. Please read these terms carefully before using this website.
These terms apply to all use of this website and Dukes Education Services. By using this website or purchasing our services you agree that you have read and accept these terms.
You may as part of your use copy electronically and print portions of the website but you should not use such access or content to generate income of any kind. Any other use of materials on this website (including without limitation reproduction for a purpose other than that noted above and any modification, distribution or republication) without our prior written permission is prohibited. In particular, you may not use any data, research or information made available on or by this website in connection with any business or commercial undertaking (whether or not for profit).The intellectual property in all design, text, graphics and other material and the selection or arrangement of such material in this website is owned by us and/or our respective licensors.
We do not make any representations, warranties or terms of any kind in respect of this website or its contents (including, without limitation, any views or comment made) other than those required by law. All information and/or data included in and/or on this website is made available for guidance only. Your use of such information and/or data is therefore entirely at your own risk. We expressly exclude, to the fullest extent permitted by law, all liability of Dukes Education Ltd, its directors, employees or other representatives, howsoever arising, for any loss suffered as a result of your use of this website.
This website may include links to websites and/or services owned and/or operated by participating companies and/or third parties. These are provided for your convenience and we are not responsible for and do not give any warranties or make any representations regarding any such websites and/or services and are not responsible for or liable in relation to the content or your use of such websites (other than to the extent required by law). Due to the nature of the Internet, we do not promise full and error free operation of this website at all times.
A User can apply to register with Dukes Medical Applications by filling out the registration form and submitting it online. Each User can then use Dukes Medical Applications to find useful information about applying to Medical Schools.
If a User thinks an unauthorised person has become aware of any User password, they should contact Dukes Education immediately. We cannot be responsible for any unauthorised activity on www.dukesmedicalapplications.com. We may remove any Registered User from the www.dukesmedicalapplications.com at any time and for any reason. We may also, on notifying the Registered User, immediately suspend or terminate the rights of any Registered User, if they breach these Rules, if we reasonably believe that they have acted in a manner not permitted by these Rules, if there is any theft from or misconduct in connection with us, if they supply false or misleading information to us or if they are abusive or offensive to any member of our staff or other Registered User.
A Registered User can close his/her Dukes Medical Applications Usership at any time by notifying us.
If a Registered User’s membership is closed his/her rights to access any aspect of Dukes Medical Applications services are lost. We may make changes to these Rules and will give the Registered User as much notice as we reasonably can.
We may suspend or terminate Dukes Education Ltd but will give as much notice as we reasonably can before we do so. If this happens all Registered Userships will be suspended or terminated.
Dukes Education tries to keep www.dukesmedicalapplications.com safe for all members. It is the prudent thing to do to make sure you know some examples of what keeping the website safe really means: You will not send or otherwise post unauthorised commercial communications (such as spam) on www.dukesmedicalapplications.com.You will not upload viruses or other malicious code. You will not post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence. You will not offer any contest, giveaway, or sweepstakes (“promotion”) on www.dukesmedicalapplications.com without our prior written consent. You will not use www.dukesmedicalapplications.com to do anything unlawful, misleading, malicious, or discriminatory. You will not do anything that could disable, overburden, or impair the proper working of www.dukesmedicalapplications.com, such as a denial of service attack. You will not facilitate or encourage any violations of these Rules.
Our only responsibilities with respect to Dukes Education are set out in these Rules which are subject to English law.
These Rules shall not exclude or limit our liability for death or personal injury caused by our negligence.
These Rules prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. You can contact us by logging onto our website or by calling the Dukes Education offices or writing to us at Dukes Education’s registered office address. We may record calls to check the quality of our services or for training, audit or security purposes.
Courses and Events
Students attending any of our events or courses agree to comply with our health and safety rules and our course rules (as listed below).
The breach of any course rule stated below may result in dismissal from the course. Furthermore, any student who breaks the law or displays aggressive, intimidating or racist behaviour will face instant dismissal from the course. Should a student face instant dismissal, the student will be withdrawn from the course with immediate effect. No refund will be made on the course fee.
a) Students are expected to attend all classes provided on time unless agreed in advance with a member of Dukes Medical Applications staff. Should a student wish to leave the course or event early, a parent or guardian must give their consent for this.
a) All damage to property, equipment and rooms will be charged to the student.
b) Gratuitous or wilful damage, theft or suspected theft of Dukes Education property, public property or other students’ property may result in dismissal from the course.
c) Consumption or possession of alcohol by students of any age is not permitted and will result in dismissal from the course.
d) Drug-taking or possession of drugs including Psychoactive Substances (in the UK formally known as legal highs) will result in instant dismissal from the course.
e) Smoking is not permitted by any student under the age of 18.
f) Racist or intimidating behaviour towards another student or member of staff will result in dismissal from the course.
g) Personal mobile phones must be turned off during all lessons and scheduled activities unless otherwise instructed.
Students attending any Preparation Weekend are additionally bound by the rules and policies of that course (as detailed in the confirmation email or available on request).
Our Refund & Cancellation Policy
Anyone who purchases a product or service from Dukes Education Ltd (“client”), either via the website, www.dukesmedicalapplications.com, email, telephone or in person, agrees to adhere to the following refund and cancellation policy.
The Premier Service
Please refer to separate terms and conditions, as outlined in the Premier Service contract that each client signs on initiation of the Premier Service programme.
Please refer to separate terms and conditions, as outlined in the Schools Programme contract that each client signs on initiation of the programme.
If a client wishes to cancel a Private Consultation, the client must give Dukes Education at least 48-hours’ notice. If a client cancels within the 48-hour period, the full fee of the Private Consultation must be paid to Dukes Education Ltd.
If a client wishes to cancel a place at any preparation course, the client must give Dukes Education at least 14 days’ notice. If a client cancels within the 14-day period, the full fee of the course must be paid to Dukes Education Ltd.
Young Person’s Medical Conference
Persons attending an event do so at their own risk and on the strict understanding that Dukes Education Ltd does not accept liability for personal injury or damage unless directly caused by the proven negligence of the company or its servants.
If a client wishes to cancel a place at an Young Person’s Medical Conference, the client must give Dukes Education at least 72 hours’ notice of the booked event. Following the refund of a place, the repurchase of a place with a discount code will not be permitted. If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking of the Young Person’s Medical Conference must be paid to Dukes Education Ltd.
Interview Preparation Days
If a client wishes to cancel a place at an Interview Preparation Day, the client must give Dukes Education at least 72 hours’ notice of the booked event. Following the refund of a place, the repurchase of a place with a discount code will not be permitted.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking of the Interview Preparation Day must be paid to Dukes Education Ltd.
Admissions Test Courses
If a client wishes to cancel a place at an Admissions Test Course, the client must give Dukes Education at least 72 hours’ notice of the booked event.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking, of the Admissions Test Seminar must be paid to Dukes Education Ltd.
Private Tuition Session / Mock Interview Session
If a client wishes to cancel a booked Private Tuition Session / Mock Interview Session, the client must give Dukes Education at least 72 hours’ notice of the booked event.
If a client cancels within the 72-hour notice period, the full package fee agreed at the time of booking, of the Private Tuition Session / Mock Interview Session place must be paid to Dukes Education Ltd
On receipt of a PDF copy of one of our Mock Tests over email, our Mock Tests are non-refundable.
Course & College Reports
On receipt of a PDF copy of one of our Course and/or College Reports, the Reports are non-refundable.
All refunds will be processed within 7 days of being received.
Dukes Medical Applications is purely an advisory service. The information and preparation we offer should be taken in that context. We cannot guarantee an applicant a place at any university. As such, Dukes Education Ltd. is not liable for any applicant’s unsuccessful application. Although we strive to ensure the accuracy of our information, we cannot guarantee it and Dukes Medical Applications accepts no liability whatsoever if the information it provides proves to be incorrect or if an applicant acts differently to how he or she would have acted without the services of Dukes Medical Applications. Your statutory rights are unaffected.
Should you have any questions in regard to our Terms & Conditions, please contact us at our registered offices.